FAQs & Waitlist

  >  FAQs & Waitlist

General Questions

How Can I Enrol At Your Centre?

Start by booking a tour:
A tour is a great way for you to chat with our educators and explore our centre. This will also be the perfect opportunity for you to ask any questions you might have, as well as for us to learn more about your child and their needs. To book a tour, you can call or send an enquiry through the form on the right. 

 

So you want to enrol:
Following your tour, the Norfolk Kids team will be in regular contact with you. Our team will also send you an email with our electronic enrolment forms, our parent handbook and support you through the rest of the enrolment process. 

What Is The Child Care Subsidy (CCS)?

The CCS is a payment made by the Australian Government to support families with the cost of childcare. This is available to all eligible families on a means tested basis. CSS is paid directly to providers to reduce the fees you pay.

 

What Should I Pack For My Child?

At Norfolk Kids, we will provide almost everything necessary for your child. However there are a few things you should pack.

 

1) Bottle of water

2) Child sized sheets for rest time

3) A hat for outdoor play

4) Your child’s favourite nappies

5) A change of clothes

What Food is Provided for My Child?

At Norfolk Kids, all meals are provided for by the chefs at Kids Gourmet. Kids Gourmet cook and provide fresh, nutritious homestyle meals delivered on a daily basis, catering to vegetarian, non-vegetarian and other dietary needs.

 

Kids Gourmet work with nutritionists, dieticians and consult with national advisory groups to ensure the highest nutritional standards. Six-week rotational menus a provided, where your children’s meals contain food from the five food groups recommended by the Australian Dietary Guidelines.

 

Please click on the links below for an example of Kids Gourmet’s Menu.

NSW Start Strong Pre-School Fee Relief

Commencing at the start of 2023, the NSW Government has announced a fantastic initiative to increase the affordability of pre-schoolers in Long Day Care Centres.

 

Pre-School Fee Relief is available for children attending long day care services, just like Norfolk Kids. If your child turns 4 years old on or before 31 July 2023 you will receive up to $2,110 in fee relief over the course of the year. This fee will be passed onto families as a weekly reduction to your gap fee (after the Child Care Subsidy has been applied). For Norfolk Kids Pre-Schoolers, this means we will apply $42.20 weekly fee relief as we are open for 50 weeks of the year!

 

This fee relief is in addition to and will not impact on your Child Care Subsidy payments provided by the Australian Government and is not means tested.

 

Have any other questions? Please Get In Touch, we would love to help out!

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"There’s nothing more contagious than the laughter of young children"